The customers we answer to are our friends, neighbors and communities who live within a stone’s throw of our home office.  We daily face the people whose lives are affected by our company’s business decisions and this keeps us responsible and diligent. Solarus has never violated FCC rules or regulations and has never been fined.

The Federal Communications Commission (FCC) is fining Charter Communications, for attempting to thwart its investigation of a practice in which analog channels were transferred to a more expensive digital tier, leaving some customers without access. The FCC said cable operators had exhibited “contempt” for the commission by not providing full information about their practices, as ordered. The fines range from $7,500 to $25,000. In October 2008, the FCC asked 13 cable operators to provide more information on their practice of migrating channels to digital. The agency was concerned that customers who subscribe to less expensive tiers of analog service, such as basic cable, will have access to fewer channels because some have been moved to the digital lineup, even as those subscribers’ bills continued to rise.